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How to use Remote Desktop Control

FEBRUARY 2018 UPDATE - This feature is unavailable, at this time, in our new Desktop App 2.0. Click Here for more information.


Video Tutorial Summary

  • Remote Desktop Control can only be used if both parties are using the BlueJeans App (version 1.25 and above)

  • Remote Desktop Control is not available if either party joins on a browser or mobile app

  • Common use cases:

    • Collaborate on documents with colleagues in different locations

    • Technical support for end users in different locations

    • Remote presenters can drive content on a different machine

  • Starting the Remote Desktop Control feature to control another user's desktop

  • Stopping the Remote Desktop Control feature

For more information, visit our Remote Desktop Control article.