How to control another user's desktop in an onVideo meeting.

Video Tutorial Summary

  • Remote Desktop Control can only be used if both parties are using the BlueJeans App (version 1.25 and above)

  • Remote Desktop Control is not available if either party joins on a browser or mobile app

  • Common use cases:

    • Collaborate on documents with colleagues in different locations

    • Technical support for end users in different locations

    • Remote presenters can drive content on a different machine

  • Starting the Remote Desktop Control feature to control another user's desktop

  • Stopping the Remote Desktop Control feature

For more information, visit our Remote Desktop Control article.