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Command Center

Command Center

Last Updated: December 13, 2018 // 1:20 PM

The BlueJeans Command Center is a service intelligence tool that offers real-time and historical data to IT organizations, including the ability to visualize, measure and manage their BlueJeans deployment. Instructions for Command Center are shown below, For more instructions check out:

Creating Usage Reports

Last Updated: September 25, 2018 // 11:26 AM

Overview

The Reports feature in Command Center allows Group Admins to create One-Time reports for specific date ranges as well as set up a recurring usage report that is sent to designated recipients automatically each month.

 

Auto Refresh for Live Statistics

Last Updated: September 24, 2018 // 9:09 AM

Overview

The Live Statistics available from Command Center can be set to automatically refresh, even when the browser window/tab is inactive. This feature can be enabled by clicking on the checkbox next to the Refresh Timer seen in the Live Meetings tab from Command Center.

BlueJeans Events: View & Share Recordings and Event Analytics

Last Updated: December 13, 2018 // 11:25 AM

Once the event is completed, a post-event analytics report will be emailed to the event organizer containing the event recording link, chat transcription, and other detailed reports. Reports can be downloaded and shared with others.

VIEW & SHARE RECORDING

To access the event recording, click on View/Share Recording:

    

Hiding participant names in Command Center

Last Updated: December 21, 2017 // 8:39 AM

For security reasons, an Administrator has the ability to hide certain information from Command Center users. These are:

  • names of participants in Live and Past Meetings (names will be shortened)
  • names of meeting moderators under Live and Past Meetings (moderator column will be missing)
  • the ‘USERS’ tab (this will be absent)

Note that this is a UI-only change. This can be set in the Admin portal as follows:

Live Meeting Control

Last Updated: April 26, 2018 // 3:11 PM

Overview

Live Meeting Control is a feature available to all Enterprises that are subscribed to Command Center Pro. Controlling a meeting allows you to moderate a meeting remotely. You can enable or disable various meeting features and troubleshoot the participants' experience.

 

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