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TCP/UDP ports used by BlueJeans Network

Last Updated: October 23, 2018 // 2:57 PM

Connections made to BlueJeans cloud server use the following TCP and UDP ports. For companies with managed firewalls, make sure to open these Firewall ports against BlueJeans's entire ip range:

  • 199.48.152.0/22
  • 31.171.208.0/21
  • 103.20.59.0/24
  • 103.255.54.0/24
  • 8.10.12.0/24
  • 165.254.117.0/24
  • 13.210.3.128/26
  • 34.245.240.192/26 (2018)
  • 13.251.83.128/26 (2018)
  • 104.238.240.0/21 (Nov. 2018)
  • 34.223.12.128/26 (Nov. 2018)
  • 35.175.114.0/26 (Nov. 2018)
  • 52.215.218.0/26 (Nov. 2018)

It is important that firewall ports are opened against all ip ranges shown above. If the above ports are not open, calls may connect, but can lead to quality issues with video, audio and content sharing.  BlueJeans has several PoPs distributed globally and the call will be automatically redirected to the closest/native PoP to the end point or media egress point.  Audio/video traffic will be routed to any of above ip range, based on geo location.

BlueJeans Desktop App & Mobile App, BlueJeans Rooms and Chrome WebRTC:
Outbound TCP Port  443, 5061 or 5000 - Call Setup Signaling and Media
Outbound UDP Ports 5000-5999 - RTP Media

Please Note:

  • If your web traffic routes via an HTTP Proxy, then please create an exception to allow network traffic to route to *.bluejeans.com ,* .bjn.vc , and wss://bluejeans.com
  • If you are using BlueJeans Rooms, please make sure these domains are also allowed: *.bjn.sh, *.dolbyvoice.com, *.pubnub.com, and *.pndsn.com
  • Ensure that your firewall does not block Akamai or AWS. Blocking one or both can cause instability with certain features in our services.

H.323 based Room System:
Outbound TCP Port   1720 - H.225 Signaling for H.323
Outbound TCP Ports  5000-5999 - H.245 Call Control for H.323
Outbound UDP Ports  5000-5999 - RTP Media

SIP based Room System:
Outbound TCP Port    5060 - SIP Signaling
Outbound TCP Port    5061 - SIPS (TLS) Signaling
Outbound UDP Ports  5000-5999 - RTP Media

Microsoft Lync/ Skype For Business client:
Outbound & Inbound TCP Port 5061  - Lync Federation and SIP/TLS connection.
Outbound & Inbound UDP Ports   50000-59999  - RTP Media
Outbound & Inbound TCP Ports    50000-59999  - RTP Media

Some firewalls, such as Palo Alto Networks, prefer to filter network traffic based on the Fully Qualified Domain Name (FQDN). If this applies to your firewall configuration, then please use the following FQDN in order to connect to BlueJeans: bjn.vc

For more information on Firewall and NAT setup details, click here.