To capture the SAML traces on Firefox with the help of SAML-Tracer Add-on, please follow the steps below :
- Download and install the SAML tracer Add-on from - https://addons.mozilla.org/en-US/firefox/addon/saml-tracer/
- Restart Firefox.
- Locate and click on the SAML tracer icon (orange in color) in the upper right-hand corner of the browser.
- Now, reproduce the issue (by accessing the URL where you are unable to login using SSO).
- Open the SAML tracer box and look for the message that mentions 'POST' in the upper box. Click on this POST message.
- Now, click on the 'SAML' tab in the bottom box and copy the message seen on this SAML tab and email it to us.
- If you see more than one POST message, click on SAML tab for every POST message, copy these message details and send it to us.