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BlueJeans Permissions with macOS Mojave

Last Updated: August 7, 2018 // 2:06 PM

Overview

With the Mac OS 10.14 (Mojave) update, there is a strong focus on security and additional permissions that must be granted for Apps that need to use the microphone, camera, Outlook integration, and Remote Desktop Control. Here is an example of the Mojave permission dialogue:

While most users will click OK, there will be some that click Don’t Allow either on purpose or by mistake. If users who click “Don’t Allow” want to undo that decision, the upcoming BlueJeans App version 2.8 will give guidance on how to change the setting. This version will be released towards the end of September when we expect Mojave to also become generally available. If you are using the Mojave beta version, here are the steps on how to update the permissions settings.

 

Camera & Microphone Permissions

Launching the BlueJeans app will trigger a permissions prompt for both the Camera and Microphone.

If you click Don’t Allow and later want to change this setting, here are the steps to do so:

  1. Navigate to System Preferences in the main Apple menu

  1. Click on Security & Privacy

  1. Click on Privacy and navigate to Camera and/or Microphone
  2. Check the box next to BlueJeans to enable access

  1. Restart the BlueJeans App to have the changes take effect.

 

 

Outlook Sync Permissions

When you try to import your Outlook Calendar to the BlueJeans dashboard, you will see the following permission dialogue:

 

If you click Don’t Allow and later want to change this setting, here are the steps to do so:

  1. Navigate to System Preferences in the main Apple menu

  1. Click on Security & Privacy

  1. Click on Privacy and navigate to Automation
  2. Check the box next to Microsoft Outlook under the BlueJeans category

  1. You should now be able to sync your BlueJeans App with your Outlook Calendar

 

Remote Desktop Control Permissions

The BlueJeans App does not support controlling a Mojave desktop until version 2.8, which will be at the end of September.