Live demo

GDPR Data Privacy

Last Updated: July 6, 2018 // 11:11 AM

The General Data Protection Regulation (GDPR) has taken effect on May 25, 2018. The GDPR establishes data privacy as a fundamental right for EU citizens. To learn more about our GDPR compliance, please visit our Trust Center. Our updated Privacy Policy is located here.  The following Frequently Asked Questions relate to the GDPR and inquiries regarding the personal data of EU Nationals.

Will BlueJeans enter into a GDPR-specific Data Processing Agreement?
Customers can visit https://store.bluejeans.com/gdpr-admin-form to fill out the BlueJeans GDPR Data Processing Agreement form, which requires a valid BlueJeans login. In the alternative, customers can work with their Customer Success Managers or contact us at privacy@bluejeans.com.

How do I access my personal data stored in BlueJeans Meetings platform?
If you have an account in BlueJeans, you can access your personal data at: https://bluejeans.com/settings/personal-settings

How do I correct or update my personal data stored in BlueJeans Meetings platform?
If you have an account in BlueJeans, you can correct your personal data by visiting https://bluejeans.com/settings/personal-settings

How do I get a copy of my personal data stored in BlueJeans Meetings platform?
If you have an account in BlueJeans, you can get your personal data from https://bluejeans.com/settings/personal-settings (which includes a link to download your personal data to a .csv file). Alternatively, you can email: privacy@bluejeans.com. BlueJeans will respond via email within approximately 30 days.

How do I get my personal data deleted from BlueJeans Meetings platform?
If you have an account in BlueJeans, you can email privacy@bluejeans.com with your email address or the combination of both the Enterprise Name and username used with BlueJeans. BlueJeans will check with your Enterprise Administrator and then take necessary action. BlueJeans will notify you of the outcome via email within approximately 30 days.

If you joined a BlueJeans Meeting as a guest, you can email privacy@bluejeans.com with the BlueJeans Meeting id and the name you used when joining the Meeting. BlueJeans will notify you of the outcome via email within approximately 30 days.

If you joined a BlueJeans Meeting by phone (using PSTN), you will need to provide the BlueJeans Meeting id and phone number.