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Customizing your account and email invitations

Last Updated: March 26, 2019 // 3:26 PM

Enterprise Groups have the option to customize their BlueJeans experience, with features such as:

  • Customizing the dial-in phone numbers that appear in email invitations and meeting web app. This can be done at the Enterprise Group level (by the Admin) or the Account level (by the account user). For full instructions, click here.
  • Other customizations, that can be done at the back-end by BlueJeans support, are:
  • Replacing the BlueJeans logo with your own branding. Your custom logo will appear in:
    • Your BlueJeans account web pages
    • You Desktop App icon

  • Your Desktop App title bar

  • Your Desktop App login screen

  • At the bottom-left of the browser

 

  • Adding your logo and/or custom text to your emails:
    • Adding a customized header to your meeting invitation emails. (Plain text only.)
    • Adding customized text in the body of your email invitations. (Plain text only.)

                         

  • Meetings scheduled from the Office 365 Add-in can contain an enterprise logo rendered above the meeting details.

Please note that the logo will be visible only if recipients' Outlook Security Settings have been set to download all images.

 

Logo and custom text:

  • Logo will only appear in emails when the Office 365 Add-in for Outlook 2016, Office 365 Add-in for Outlook Web, or the BlueJeans web app are used to schedule. Logo will not appear when scheduled from Outlook Add-in or Google Calendar.
  • Customized text will be shown in plain text only.
  • Localization (e.g., text appearing in French or Spanish, based on location) is not available for custom text added to meeting invitations. 
  • Logo and text customization is available for a fee. To learn more, please contact your BlueJeans Sales or Customer Success Manager. If you send us a logo to use, specifications are:
    • Desktop App Logos:
      • Image Transparency and Color: The image must be white and have a transparent background
      • Image Size: The image should be a minimum of 600 x 600 pixels
      • Image Data Size: Less than 1MB
      • Image Format: Portable Network Graphics (PNG)
    • Desktop App Title Bar:
      • Image Transparency and Color: The image must have a transparent background and have good contrast on the grey title bar
      • Image Size: A horizontal logo works best. It will be scaled down to a height of 17 pixels
      • Image Data Size: Less than 1MB
      • Image Format: Portable Network Graphics (PNG)
    • Browser Footer:
      • Image Transparency and Color: The image must have a transparent background and have good contrast on the black screen
      • Image Size: A horizontal logo works best. It will be scaled down to a height of 17 pixels. The ideal dimensions are a width of no more than 224 pixels and a height of no more than 30 pixels
      • Image Data Size: Less than 1MB
      • Image Format: Portable Network Graphics (PNG)
    • Office 365 Add-in Logo:
      • Image Size: Image dimensions should not exceed 50 pixels high and 200 pixels wide
      • Image Data Size: Less than 1MB
      • Image Transparency: The image should have a transparent background
      • Image Format: Portable Network Graphics (PNG)