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Setting the Desktop App or Browser for Meetings

Last Updated: October 19, 2018 // 8:46 AM

Default Join Flow for Meetings

By default, new users will be prompted to download and install the BlueJeans Desktop App before joining the meeting for the best meeting experience. Group Admins can modify this default behavior for their group and/or allow each individual user to set their preference. Switching the default from BlueJeans App to Browser offers a download-free experience by allowing users to join the meeting directly with their preferred web browser.

Supported Browsers

  • Chrome
  • Edge/Internet Explorer (Supports Content Share & Audio over Phone)
  • Firefox
  • Opera
  • Safari

 

Admin Configuration

Group Admins can change the default Join Flow for all users within their group and allow for the same configuration to be available for each user.

  1. Go to the Admin Page and setting Group Settings from the side menu
  2. Scroll down to the 'Have users join meetings using the...' section
  3. Select the BlueJeans Desktop App or Browser as the default
  4. Check or uncheck the option that allows users in your group to set their own preference
  5. Save Changes to apply!

 

O365 Add-in Configuration

The BlueJeans Outlook Add-in for Office 365 offers the option to configure your default Join Flow from within the add-in.

  1. Create a new or open an existing event on your Outlook Calendar.
  2. Click the BlueJeans Meetings button and select Settings

  1. Under the 'Have new users join my meeting with the...' section, select the BlueJeans Desktop App or Browser as your default
  2. Save to apply changes!

 

Users Configuration

If the option has been made available by Group Admins, then users will be able to configure the default Join Flow for new users joining their meetings. It is recommended to keep the BlueJeans App as the default, but if you are inviting participants from outside your enterprise that may not be able to install software, then setting the Browser as the default will allow for a hassle-free experience. This can be edited from within your BlueJeans account or from the BlueJeans Outlook Add-in for Office 365.

 

O365 Add-in Settings

  1. Create a new or open an existing event on your Outlook Calendar.
  2. Click the BlueJeans Meetings button and select Settings

  1. Under the 'Have new users join my meeting with the...' section, select the BlueJeans Desktop App or Browser as your default
  2. Save to apply changes!

 

Web Settings

  1. Open your Account Menu and select Settings
  2. Scroll down to the 'Have new users join my meeting with the...' section
  3. Select the BlueJeans Desktop App or Browser as the default
  4. Save Changes to apply!